Shipping Policy

Welcome to Ownkneechan! We're dedicated to delivering an exceptional Anime shopping experience. Here's our shipping policy to guide you through our delivery process:

  1. Shipping Methods and Timelines:

At Ownkneechan, we offer worldwide shipping to bring your favorite Anime treasures right to your doorstep. Domestic orders typically arrive within 5-7 business days from the date of purchase. International orders may take around 10-14 business days to reach you, varying by location and customs clearance.

  1. Shipping Charges:

For domestic orders exceeding Rs.1000, we provide complimentary shipping. Orders below Rs.1000 will incur shipping fee. International shipping costs will depend on your location and package weight, calculated at checkout.

  1. Order Processing:

Orders are processed within 1-2 business days post-confirmation. Once your order is dispatched, you'll receive a confirmation email containing tracking details. While we strive for prompt delivery, unforeseen circumstances or high demand might result in slight processing delays.

  1. Tracking Your Order:

Upon shipment, you'll receive a unique tracking number via email. Easily monitor your shipment's progress using this tracking information on our website or through the respective courier's online platform.

  1. Shipping Restrictions:

While we endeavor to reach as many destinations as possible, there might be remote areas where delivery services are limited. Our customer service team will promptly communicate and explore alternative shipping options if such cases arise.

  1. International Customs and Duties:

For international orders, please note that customs duties, taxes, and additional charges imposed by your country's customs office are the responsibility of the recipient. Contact your local customs office for detailed information on potential charges before placing an order.

  1. Shipping Address Accuracy:

Ensure accuracy and completeness in your shipping address to prevent delivery complications. Ownkneechan.com is not liable for orders shipped to incorrectly provided addresses.

Should you have any queries or require further assistance concerning shipping, feel free to contact our dedicated customer service team at ownkneec@gmail.com